Evivo Support

TOP 7 FREQUENTLY ASKED QUESTIONS 7

• Can I use Evivo with Formula?
• What age can I start feeding Evivo?
• Will my toddler benefit from Evivo?
• How do I store Evivo?
• Does Evivo contain dairy or soy?

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FEEDING 15

• What changes should I expect in my baby’s poop or GI system when taking Evivo?
• What does Evivo taste like?
• How do I mix Evivo and give it to my baby? How do I know when it is mixed to the right consistency?
• Can I heat my breast milk and then add Evivo?
• Can I use breast milk that has been in my freezer, or does it need to be freshly pumped?

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PRODUCT 17

• Should I discuss Evivo with my pediatrician?
• Can I combine Evivo with other probiotics?
• What happens if I stop giving Evivo to my baby?
• Are the Feeding Syringe and Mixing Bowl BPA free?
• Where is Evivo available for purchase?

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STORAGE 6

• How do I store Evivo at home?
• Why is Evivo stored in the freezer or refrigerator?
• Traveling with Evivo?
• What is the Best if Used By Date that is printed on all Evivo packets?
• If Evivo is past the Best if Used By Date, does this mean that my baby shouldn’t consume the product?

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ORDERS & SHIPPING 7

• How do orders ship?
• Will my order stay cool?
• Which days is FedEx closed for holidays?
• Do you ship outside the United States?
• Do you ship to PO Boxes and APO/AFO addresses?

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PAYMENT & RETURNS 4

• What types of payment do you accept?
• What is your return policy?
• What is your cancellation policy?
• How does the money-back guarantee work?